USSD Services

Unstructured Supplementary Service Data (USSD)

Unstructured Supplementary Service Data (USSD) is a communications protocol used to send text messages. 

USSD is widely used technology that powers service such as the telecom mobile money payments services. A USSD message, which can be up to 182 characters long, establishes a real-time communication session between the phone and server on the network.

  • Beneficiary Feedback

    A way to get direct beneficiary feedback without needing an internet connection, data or funds by allowing for two-way communication of information.

  • USSD Surveys

    Allows you to do surveys automatically via SMS connecting directly to a server. This ensures a broad reach, free from internet restrictions

  • Two-way SMS

    What better way to stay connected than a two-way interaction with your audience whenever and wherever. This supports trust and accountability.

Explore Projects Featuring USSD Technology

Our partners can add USSD to projects to maximize impact and gain valuable insights.

Some examples of how our partners have used USSD

  • Beneficiary Feedback

  • Community response mechanism

  • Community feedback

  • Mobile learning

  • USSD broadcast for instant messaging

  • USSD-based polling and survey, instantly reaching thousands.

  • Audio based Entrepreneurship programs for rural youth

  • Mobile Health for pregnancy tracking, advice, and information

  • SIP connectivity to third party applications

  • Gateway connectivity to third party application

  • School attendance system

  • Job notifications

  • Market information systems for farmer, pricing UpToDate information on prices.

  • Radio listener engagement through SMS/IVR interactions and radio program feedback

  • Call center applications, connecting health agents and concerned public members

  • Reporting on election malpractice